(4.7 / 5)1505+ Ratings

Janie and Jack Reviews

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Overall Rating

4.7
8 Reviews
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About Janie and Jack

Janieandjack.com is a renowned children’s apparel and accessories brand that has been delighting families for over 60 years. The story of the brand begins in the early 1960s when Janie Schumacher and Jack Schumacher opened a small children’s clothing store in San Francisco, California. They offer thoughtfully designed, beautifully crafted clothing and accessories for babies and children. The brand has grown into an industry leader in children’s apparel and accessories, committed to using only the finest materials and partnering with the best artists and craftspeople. The result is clothes, shoes, and accessories that capture the imagination and invite kids to explore, create, and have fun while looking their best. The brand has grown from a beloved local shop into an internationally recognized brand. They offer modern twists on classic fashion for girls, boys, tweens, toddlers and babies in sizes 0 – 12 and select styles up to size 18. Each season they tell stories through their collections, from nautical to equestrian and all the unexpected stuff in between. They also offer online exclusive clothing and accessories. Their customer service team is available via live chat, email, and phone. They ship anywhere in the U.S. and to many countries around the world. They accept all major credit and debit cards. They also offer gift services and have a return policy. They also have special offers and promotions. They put quality first and foremost, going beyond industry standards from sourcing ecologically responsible fabrics to providing fair wages across their supply chain. They partner only with manufacturing facilities that demonstrate best practices, allowing close oversight on factory conditions and production methods. Rigorous testing is done on all materials and finished products, far exceeding safety and environmental regulations. This meticulous attention to detail has earned Janie and Jack accreditation from the leading consumer protection programs.

Janie and Jack Pros & Cons

Pros of Janie and Jack:

  • High-Quality Fabrics: Uses incredibly soft and durable fabrics, ensuring comfort and longevity for children's clothing.
  • Stylish Designs: Offers a wide range of stylish clothing for children, from newborns to teenagers, with unique prints, graphics, and color palettes.
  • Ethically Produced Materials: Sources high-quality, ethically produced materials, ensuring safety and durability.
  • Wide Range of Sizes: Caters to children of all ages, from newborns to 18 years old.
  • Imaginative Clothing and Accessories: Designs whimsical pieces that inspire play and adventure, sparking joy for children and parents alike.
  • International Shipping: Provides shipping options to various countries, making it accessible to a global audience.
  • Frequent Sales: Regular sales and discounts, allowing customers to purchase high-quality clothing at reduced prices.
  • Customer Service: Available customer service team with live chat options and a commitment to resolving issues promptly.

Cons of Janie and Jack:

  • Limited Product Reviews: The brand has limited product reviews on their site, making it difficult to gauge customer satisfaction comprehensively.
  • Customer Service Issues: Some customers have reported poor customer service experiences, including issues with delivery and communication.

Overall, Janie and Jack is known for its high-quality, stylish, and ethically produced clothing, but it has faced some customer service challenges.

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Janie and Jack Customer Reviews (8)

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Owen Dyer
Owen Dyer
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Feb 21, 2023
Rosamonde Cressac
Rosamonde Cressac
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Feb 21, 2023
Dolores Stough
Dolores Stough
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Feb 20, 2023
Roxane Cornette
Roxane Cornette
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Feb 20, 2023
Gradasso Mercier
Gradasso Mercier
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Feb 19, 2023
Gustave Grenier
Gustave Grenier
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Feb 19, 2023
Anaïs Duffet
Anaïs Duffet
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Feb 17, 2023
Phoebe McCue
Phoebe McCue
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Feb 16, 2023

Janie and Jack Customer’s Q&A

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Janie and Jack Features and Benefits

Key features and benefits of janieandjack.com:

  1. High-Quality Fabrics: Uses incredibly soft and durable fabrics, ensuring comfort and longevity for children's clothing.
  2. Stylish Designs: Offers a wide range of stylish clothing for children, from newborns to teenagers, with unique prints, graphics, and color palettes.
  3. International Shipping: Provides shipping options to various countries, making it accessible to a global audience.
  4. Frequent Sales: Regular sales and discounts, allowing customers to purchase high-quality clothing at reduced prices.
  5. Wide Range of Sizes: Caters to children of all ages, from newborns to 18 years old.
  6. Ethically Produced Materials: Sources high-quality, ethically produced materials, ensuring safety and durability.
  7. Imaginative Clothing and Accessories: Designs whimsical pieces that inspire play and adventure, sparking joy for children and parents alike.
  8. Modern and On-Trend Silhouettes: Keeps silhouettes modern and on-trend while maintaining a signature timeless aesthetic.
  9. Special Offers: Provides online first alerts for new styles and special birthday offers for account holders.
  10. Customer Account Features: Allows customers to see order history, address books, and more through their online accounts.

Janie and Jack Pricing

Janie and Jack offers a variety of clothing items for girls, boys, and newborns, with prices ranging from $18 for pajamas to over $100 for certain coats and blazers. Here are some specific price reductions mentioned:

  • Pajamas: Starting at $18.
  • Tartan Poplin Shirt: Reduced from £32.00 to £19.04.
  • Tartan Flannel Shirt: Reduced from £35.00 to £19.20.
  • Nutcracker Dog Sweater Vest: Reduced from £41.00 to £20.16.
  • The Festive Fair Isle Cardigan: Reduced from £45.00 to £20.52.
  • The Velvet Party Blazer: Reduced from £98.00 to £63.75.
  • The Cozy Sherpa Coat: Reduced from £98.00 to £62.25.

Additionally, there are various promotions and discounts available, including 30% off select items and 25% off new arrivals.

About Janieandjack.com Payment Method?

Janieandjack.com accepts all major credit and debit cards including American Express, VISA, MasterCard, JCB, and Discover/Novus. In addition to these, PayPal and Janie and Jack Gift Cards are also accepted. However, it's important to note that Janie and Jack merchandise credit vouchers can only be used in their retail shops and are not accepted as payment on the site. Unfortunately, Google Pay, Shop Pay, Apple Pay, Amazon Pay, Cryptocurrency Payments, and Alipay are not accepted.

Janie and Jack FAQs

FAQ

Janie and Jack Alternatives

Top 10 alternatives to janieandjack.com:

  1. Gymboree: Known for stylish clothing made with high-quality fabric, Gymboree offers a wide range of clothing for boys, girls, and toddlers.
  2. Children’s Place: Specializes in clothing for babies and kids, offering a variety of stylish and affordable options.
  3. Carter’s: One of the most trusted names in kids, baby, and toddler clothing, known for its quality and durability.
  4. ComfyKid: Offers designer baby clothes from popular brands like Absorba, Giggle Moon, and Hartstrings.
  5. Gap: A world-famous retailer offering a wide range of clothing and accessories for kids, including jeans, cotton trousers, and casual shirts.
  6. Amazon: Provides a vast selection of kids' clothing from various brands, often at competitive prices.
  7. Old Navy: Offers affordable and stylish clothing for kids, including a wide range of casual wear.
  8. Garnet Hill: Known for its high-quality and stylish kids' clothing, including unique and eco-friendly options.
  9. Target: Offers a wide range of affordable and stylish kids' clothing, including exclusive brands and collaborations.
  10. Justice: Specializes in trendy clothing and accessories for girls, offering a variety of stylish options.

These alternatives provide a variety of options for stylish and high-quality kids' clothing, catering to different preferences and budgets.

FAQ

How To Open A Janie and Jack Account?

To open an account on janieandjack.com, follow these steps:

  1. Visit the website: Go to the Janie and Jack homepage.
  2. Click on "Sign In": Located at the top right corner of the page.
  3. Select "Create Account": This option will be available on the sign-in page.
  4. Enter your details: Provide the required information such as your email address, password, and any other necessary details.
  5. Submit the form: Click on the "Create Account" button to complete the process.

Once the account is created, access features like order history, address books, and more.

FAQ

Where does Janie and Jack ship to?

Janie and Jack ships to most locations within the United States, Military (APO/FPO) addresses, and U.S. Territories.
FAQ

How long does Janie and Jack's shipping take?

Shipping time can take up to 12 days and costs between $6 to $25.
FAQ

How long does it take to receive a refund from Janie and Jack?

Once Janie and Jack has processed your return, your refund typically will post within 1–2 billing cycles.
FAQ

What is Janie and Jack's return policy?

All sales are final after 45 days. Merchandise with a price ending in $0.97 is considered Final Sale and cannot be returned or exchanged.
FAQ

Does Janie and Jack offer gift wrapping service?

Yes, Janie and Jack offers gift wrapping service.
FAQ

About Janieandjack.com Prices and Cost?

Janieandjack.com is a popular online store for children's clothing. The prices vary depending on the item. For example, a Baby Toile Wrap Romper is priced at $44.00, a Baby Striped Ribbed Matching Set costs $49.00, and a Baby Bear Ear Bucket Hat is available for $28.50. They also offer discounts with the code ROADTRIP, which gives 20% off on orders over $150, 25% off on orders over $200, and 30% off on orders over $300. In the sale section, items like the Floral Ruffle Dress are reduced from $64.00 to $53.99, and the Linen-Cotton Short is down from $44.00 to $37.99. Please note that these prices are subject to change and it's always best to check the website for the most current prices and availability.

FAQ

Janieandjack.com Return Policy?

Janieandjack.com has a detailed return policy. Online purchases can be returned to any Janie and Jack store in the U.S. (excluding Outlet stores and closing stores) or through the mail. Merchandise may also be returned if defective, or unwashed and unworn, with or without a receipt. All U.S. returns ship free. Once the return is processed, the refund typically will post within 1–2 billing cycles. All sales are final after 45 days from the purchase date. For returns or exchanges on sets, all items in the set must be returned to be processed accurately. Items that are damaged or defective may be returned for orders within the 45-day return policy. For orders outside of the 45-day return policy, assistance with any damaged or defective items can be sought from the Customer Service team at customer_service@janieandjack.com.

In terms of shipping policy, Janie and Jack ship anywhere in the U.S. and to many countries around the world. Free shipping is offered on orders over $100. Customers can track their order directly on ups.com with their tracking number. However, shipping fees involved in making a return to janieandjack.com will not be reimbursed. Packages must be returned prepaid; COD deliveries cannot be accepted. Please note the new return address: Janie and Jack Online Store Attn: Returns 1000 John Galt Way Burlington, New Jersey 08016.

FAQ

What are some popular products on Janieandjack.com?

Janie and Jack is known for its classic, designer children's clothing in rich fabric, design, and detail. Some popular items include the Baby Toile Wrap Romper, Baby Striped Ribbed Matching Set, and the Baby Bear Ear Bucket Hat. Other notable products are the Baby Ribbed Wrap Romper and the Baby Stripe And Giraffe Sock 2-Pack. For girls, the Watercolor Floral Sundress, Ribbed Ruffle Sleeve Dress, and the Floral Ruffle Tiered Dress are quite popular. The Zebra Sundress and Floral Sweetheart Sundress are also well-liked. Boys seem to enjoy the Striped Tortoise Belt Short, Floral Canvas Short, and the Striped Crochet Short. The Zebra Pull-On Short is another favorite. The Hailey Smocked Skirt and Recycled Coastal Getaway Rash Guard Swimsuit are also popular among customers. Please note that availability may vary.

FAQ

About Janieandjack.com Popular Products and Services?

Janieandjack.com is a renowned children’s apparel and accessories brand that has been delighting families for over 60 years. The story begins in the early 1960s when Janie Schumacher and Jack Schumacher opened a small children’s clothing store in San Francisco, California. They understood the need for thoughtfully designed, beautifully crafted clothing and accessories for babies and children. They sought out unique fabrics from around the world and partnered with local artisans to produce their designs. Each piece was lovingly made to the highest standards to withstand playtime while keeping children comfortable and looking their best. The business grew rapidly, allowing Janie and Jack to expand their offerings and open new stores. In the early 2000s, Janie and Jack made the difficult decision to retire and sell their business to new owners who shared their values and vision. The brand has since grown into an industry leader in children’s apparel and accessories. The in-house designers find inspiration in travels around the globe but always keep in mind the spirit of childhood—the beauty of innocence, love of play, and sense of adventure. The result is clothes, shoes, and accessories that capture the imagination and invite kids to explore, create, and have fun while looking their best. The stores and website feature whimsical visual displays and a carefully curated collection designed to spark smiles and delight the senses. At Janie and Jack, quality should never be sacrificed for profit or expediency. The commitment to go beyond industry standards drives every business decision—from sourcing ecologically responsible fabrics to providing fair wages across the supply chain. Rigorous testing is done on all materials and finished products, far exceeding safety and environmental regulations. This meticulous attention to detail has earned Janie and Jack accreditation from the leading consumer protection programs, including the Responsible Down Standard, Global Organic Textile Standard (GOTS), and OEKO-TEX Standard 100. Janie and Jack has grown from a beloved local shop into an internationally recognized brand, but the founding values remain unchanged. The brand’s “classic and chic” children’s clothes are made from “beautiful material,” and the children feel like a princess in Janie and Jack’s spring florals and pastels. The customer service team is available at Live Chat Icon on the bottom left side of your screen Mon–Fri: 6:30am to 4pm PST Sat: Closed. They ship anywhere in the U.S. and to many countries around the world. They accept all major credit and debit cards. They also offer gift services wrapped and ready to give. They have size charts to find the perfect fit. They also have special offers and refer a friend program.

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